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How does MyREWARDS work?

In opaponline.gr every € counts! The more you Play your favorite OPAP Games, the more you get rewarded! Level-up & unlock exclusive benefits!

Collect GEMs & Redeem for the Prizes of your choice in MyREWARDS Shop

Apart from points for leveling up, your slips also yield GEMs. The GEMs are an additional reward that you can redeem at the MyREWARDS Shop to purchase the gift of your choice. You can also earn extra GEMs through daily missions and by having fun with the brand-new opaponline.gr FREE GAMES.

Opt-in to offers & communications in order to participate in MyREWARDS Loyalty Program.

TERMS AND CONDITIONS OF PARTICIPATION IN LOYALTY PROGRAM OF OPAPONLINE “MyREWARDS” FOR GAMES OF CHANCE THROUGH WEBSITE www.opaponline.gr AND THROUGH THE APPLICATION OPAPONLINE APP FOR MOBILE PHONES

1. OPAP S.A. implements a loyalty program through opaponline.gr and through the application Opaponline App for mobile phones (hereinafter the “Program”), providing rewards, gifts and special benefits to the players-users of opaponline.gr and Opaponline App. Rewarding is performed according to criteria that are linked to the gaming behavior of registered players, and are applied in a uniform manner, observing the principle of equal treatment, and, in any case, rewards are not awarded to particular players for the same condition, in terms different from those based on which rewards are awarded to other players.

2. The Program shall last until it is revoked by OPAP S.A., in accordance with the provisions of the present terms.

3. The Program exclusively addresses players over 21 years of age, with an active Online Player Account in opaponline.gr, who have successfully completed the registration and account verification process, and have explicitly consented to the receipt of rewards or offers and other commercial communications, as well as to the processing of their gaming behavior in opaponline.gr and in Opapοnline App.

4. With their participation in the Program, registered players win rewards, monetary or non-monetary, which appear on the digital reward page “MyREWARDS”. Rewards and prizes are for personal use of the holder of the Online Account from which the participation in the reward actions has been performed, and in which they have been credited and appear, and their transfer to the account of a third party shall not be permitted. Rewards shall have the duration which is set out in each action. The beneficiary may make use of the gifts and special benefits of the reward, according to the conditions for redeeming and within the deadline that shall be mentioned in the specific terms of the corresponding action, that shall be posted on website opaponline.gr and on the application Opaponline App for mobile phones in a section visible only to registered users.

5. Rewards are provided based on reward levels. The number of reward points or other type of rewards (i.e. coins, hereinafter “Gems”) required for each reward level, as well as benefits of each level or reward category may differ. The ways to earn points and rewards, their categorization and their duration, the ways of redeeming and the prizes that correspond to each level are described in detail below.

6. Ways to Earn Points and Coins (Gems):

Points and Gems are earned indicatively in the following ways:

1. 1. Through the Player's gaming activity and ticket submission of games of chance available in opaponline.gr and in Opaponline App.

6.2 Through participation in promotional actions, free games (F2P games), participation in draw contests/ tournaments organized by OPAP S.A., for which submission is not required, provided that in the terms of each recurrent offer the attribution of points or gems is determined.

For the implementation of the above actions, Players shall be notified by any suitable means through the personal digital reward page, which appears when they log in their account and select MyREWARDS section.

7. Counting of reward points and exceptions from the collection of points and coins
   1. Without prejudice to the exceptions, the points shall be counted as follows:

1. 1. 1. For KINO and Super 3 games of chance

€1 = 10 points

1. 1. 2. For Tzoker, Lotto and PROTO games of chance

€1 = 20 points

1. 2. Exceptions:

Entries/ tickets submitted with freebets (free tickets), bonus money or other promotional actions shall not be counted in the earning of reward points, as such are described in parts 6.2 through 6.5, unless it is set out otherwise in the terms of participation of the corresponding activity. This information shall appear on the digital Reward section “MyREWARDS”.

Additionally, in cases of ticket submission with participation in individual game types of KINO and Super 3 games of chance, the Player in each draw may receive reward points which correspond to 70% of the value of their bet per draw.

Indicative example:

The Player bets 10€ in total in Odds, Evens or Tie in the same KINO draw and receives points that correspond to a ticket of a 7€ value.

8. Reward Levels

1. 1. Reward levels are determined by the reward points that each Player has collected in their account according to the aforementioned and are presented in the following table:

1. 2. Points from gaming activity are turned into Gems. From level 2 and above a percentage increase is applied in the Gems that each Player, who is registered in the Program, receives for every €1, as presented in the following table:

Examples:

1. A Player that based on points is on the first level “Blue” with 200 reward points and 80 available Gems submits a ticket of a 3€ value to TZOKER. The Player:

• Shall receive 60 additional points and have 260 reward points in total, remaining on the first level.
• Shall receive 600 additional Gems and shall now have 680 Gems for redeeming in MyREWARDS Shop of their personal page.

2. A Player that based on points is on the third level “Silver” with 2200 points and 5000 available Gems submits a ticket of a 10€ value to KINO. The Player:
   • Shall receive 100 additional points and have 2300 reward points in total, remaining on the third level.
   • Shall receive 1200 additional Gems (with a 20% increase for every €1 in the Sliver level) and shall now have 6200 Gems for redeeming in MyREWARDS Shop of their personal page.

1. 3. The transfer or exchange of points, Gems and other rewards from one account to another may not be possible.

9. Redeeming of Coins and Reward Gifts

1. 1. For each reward level, different gift categories are offered. Gifts are earned upon redeeming Gems, as follows:
      1. as Gifts of monetary value to use in opaponline.gr or in Opaponline App (i.e. coupons-vouchers, free tickets- freebets, discount on future submissions, non-withdrawable monetary amounts which are credited to the Online Player Account, etc);
      2. as non-monetary rewards (high value gifts, sponsorship gifts of OPAP S.A., gift vouchers, technology gifts, experience gifts etc.), depending on the benefits included in each reward level. In each offer, Terms and Conditions shall apply.

1. 2. It is explicitly specified that after the successful redeeming for receiving rewards, the Gems shall be removed.  Additionally, it is explicitly specified that the monetary value of points or other type of rewards collected by the Player, may not be withdrawn from the account.

1. 3. Gifts are announced in the Program's eventual offers, as they are posted on Opaponline Shop digital section, in the personal reward page of each Player. Information on the gifts and the way to receive them may also be provided through personalized communication in the communication channels that the Player has selected, either upon their registration to the Program or at a later time through Profile Settings/ Communication Settings of their online account.

1. 4. The offered gifts shall be distributed depending on the benefits included in each reward level, indicatively according to the table below:

• 5. The criteria regarding the offer of benefits and gifts per level are determined by OPAP S.A. at its absolute discretion, taking the following indicative criteria (individually or jointly) into account:   
• The total number of visits that have been made to opaponline.gr and to Opaponline App within a specific time period;
• the value of the tickets that have been submitted by the Player in a specific timer period; and/or
• the number of columns of the ticket that have been submitted by the Player;
• the number of areas of the ticket that have been submitted by the Player;
• The number of consecutive draws of the ticket as well as the standard system of the ticket that have been submitted by the Player;
• each Player’s total participation time within a specific time period.

10. Points and Gems duration:

Points: The reward level is calculated based on the points that have been collected in a period of 12 months as of their earning by the Player. At the end of each month the level, to which each Player belongs, is readjusted.

Gems: Gems may be redeemed within twelve (12) months as of their earning. At the end of each calendar month they are recalculated, resulting in the removal of Gems that have not been redeemed within the twelve-month time period.

11. Registered players shall be rewarded and may make use of the special benefits and receive the reward gifts, only provided that they have fully accepted and fully comply with the terms of the Accession Agreement and the legislation in force.

12. If for any reason, members wish to be excepted from the Program, they may file a relevant request through the call center at 2105798280 or 18280 or 8001004448 or through website opaponline.gr and the application Opaponline App, by selecting the relevant field for discontinuance of rewards and commercial communications. In case of such exception, the member shall no longer have the ability to collect reward points or other type of rewards (i.e. coins, stars), as well as the ability to participate in promotional actions that concern the Program.

13. In case that for any reason the player wishes to re-register in the Program, the aforementioned provisions regarding a player's registration in the Program apply.

14. Program benefits are personal and exclusively destined for use by the person mentioned in the points account and, therefore they may not be transferred to an account of a third party.

15. OPAP S.A. may, at any time and at its absolute discretion, exclude players from participating in the Program, given that such exclusion is justified by the entirety of the circumstances (indicatively: violation of the terms of the agreement of accession; if it is speculated that there is a case of behavior falling under the provisions of the legislation on money laundering and financing of terrorism; violation of provisions of the applicable legislation on the market of games of chance, etc.).

16. OPAP S.A. may, at its absolute discretion, cancel a player’s participation or remove reward points or other rewards or value of rewards that has derived from their redeeming, in the loyalty program in case of doubt or of dispute regarding the validity of the said participation.

17. OPAP S.A. shall not be held liable for any damage a player may suffer due to a reason that does not fall under the responsibility of OPAP S.A., and that is linked to the player's participation in the Program, as indicatively in cases of omission of use of any special benefit, or of non-receipt of a gift, or of non-compliance of the player with the participation terms and/or the terms of use of the reward, etc.

18. OPAP group employees, owners and managers of OPAP Agencies are prohibited from participating in OPAP games of chance provided through the Internet, and therefore they shall not participate in the Program.

19. OPAP S.A. may at any time and at its absolute discretion, amend the present terms and/or the terms of the recurrent offers and/or cancel the Program and/or a part or the entirety of the individual rewards included in the reward Program, and shall not be held liable for any damage that may arise as a result of the aforementioned. In any case, participants in the Program shall be notified in time through website www.opaponline.gr and the application Opaponline App and through personalized communication.

20. The Terms of use of opaponline.gr, the OpapOnline App and the terms of the recurrent offers of Opaponline Shop shall apply.  

21. The present terms are governed by the Greek law. On any dispute that may arise due to their implementation, the Courts of Athens shall be the competent ones.

Now in opaponline.gr with your registration you can enter our new €10.000 contest*!

To join, the steps are simple:

1. Register in opaponline.gr ,

2. Complete your account verification (see here),

3. And you have automatically joined the contest*.

Opaponline.gr: A world of jackpots, game draws and endless fun!

Terms & Conditions

WELCOME CONTEST “OPAPONLINE.GR”

1. Subject and Duration of the Promotional Activity

1. The company under the name "Organization of Football Prognostics (OPAP) S.A." headquartered in Athens, 112 Athinon Avenue, hereinafter referred to as the “Organizer”, organizes a promotional activity under the name "Opaponline.gr Welcome Contest" (hereinafter also referred to as "the Promotional Activity" or "the Contest" or "the Program").

2. The Promotional Activity begins on Monday, 8^th July 2024 at 00:01, and ends on Sunday 28^th July 2024 at 23:59. The Organizer reserves the right to limit or extend the duration, by amending these terms. Any such amendment of the terms will automatically take effect upon their publication on the website opaponline.opap.gr.
    
3. The Promotional Activity will take the form of a lottery draw, which will take place at the offices of OPAP S.A., 112 Athinon Avenue, on Monday, 29^th July 2024 at 16:00. From this draw, one (1) winner and five (5) runners-up will be selected. The result of the draw is final and irrevocable.

4. The prize of the Promotional Activity, hereinafter "the Prize," will be a cash amount of ten thousand euros (€10,000) (hereinafter "the Cash Prize" or "the Prize"), which will be awarded to a single winner, before taxes. Within this context, one (1) winner and five (5) runners-up will be selected. The Cash Prize is subject to legal withholding in accordance with the applicable tax laws.

2. Conditions of Participation

1. The Promotional Activity is exclusively valid for new users of opaponline.gr, aged 21 and over, who:

• Register via opaponline.opap.gr or via the Opaponline App by Sunday, 28^th of July 2024 at 23:59,
• Have completed the account verification process by Sunday, 28^th of July 2024 at 23:59 (verification here).

2. Each new user is entitled to one (1) free entry once they complete all necessary steps without the need to deposit, withdraw or be involved in any of the Opaponline.gr games.

3. For the registration process, the following information will be required:

• Full Name
• Date of Birth
• Residential Address
• ID card or passport number
• Mobile phone number
• Valid email address

Upon entering the details above, the new user will receive an email with their personal account activation link.

4. Participation in the Promotional Activity requires internet access with participants' own technical means. The OPAP company assumes no obligation regarding the provision, facilitation of internet access, or any assistance to any interested party. Access to the promotional website is only permitted under the terms of the relevant server and the technical and other conditions and specifications. Furthermore, the Organizer is not responsible for any charges incurred by participants-users during the download of the application or for any inability to access or download the application for any reason. Participants unreservedly accept the participation terms posted on the website www.opaponline.opap.gr and consequently waive any related claims against OPAP S.A. for the above reason.
    
5. In the event of a translation of the terms into English, the Greek version prevails.

3. Right to Participate

1. The right to participate in the Promotional Activity is exclusively and only for any natural person over 21 years old who permanently and legally resides in Greece and has followed the steps described in section 2a). Excluded from the Promotional Activity are:
   • Employees of the Organizer, Partners, and their subsidiaries or affiliated companies,
   • Spouses and first (a’) and second (b’) degree relatives of all the above persons.

2. Participation in the Contest implies unconditional acceptance of these terms and conditions. Participants can withdraw from the Promotional Activity by calling the company's customer service at 18280 (Mon – Fri 09:00 – 01:00) within 48 hours from the account verification and in case of holidays on the next business day.

3. The Organizer may exclude from the Promotional Activity, at any stage of its conduct, individuals who have used (or attempted to use) unfair means regarding their participation or violated any term of the present document. Unfair means include, but are not limited to, collaboration with other individuals, the use of devices, arrangements, computers, and/or software to facilitate automated or multiple entries without human intervention, behavior that falls under the provisions of legislation on money laundering and terrorist financing, violation of the provisions of current legislation on the gambling market, etc.

4. Notification of Winners and Awarding of Prize

1. The winner will be notified within four (4) business days from the day of the draw, either by phone or via email, based on the contact information provided during registration. If the winner cannot be found or does not respond after three (3) attempts by the Organizer or does not accept the Prize within 24 hours of successful contact, they forfeit the right to the Prize, and the first runner-up will be contacted in the same manner as described above. If the first runner-up cannot be found or does not respond after three (3) attempts at contact or does not accept the Prize within 24 hours of successful contact, they forfeit the right to the Prize, and the second runner-up will be contacted, and so on.
    
2. The winner must sign a Prize acceptance declaration; otherwise, the awarding of the Prize will be canceled.
    
3. The winners of the Contest do not have the right to designate a substitute person for the acceptance/receipt of the Prize, nor to request its exchange for other substitute items.
    
4. The prize is awarded to the winner after deducting any applicable taxes and other legal withholdings.

5. The prize will be credited to the electronic wallet of the winner’s account at opaponline.gr. The prize will be redeemable.

5. Public Announcement of Winners

1. The Organizer reserves the right to announce the winners' details on any of its channels (internet, mobile applications, third-party websites, Social Media, YouTube, etc.), as well as on the internet, television, or cinema for as long and wherever deemed necessary by the Organizer, via a Press Release in the Media or social media (Facebook, Instagram, and YouTube), provided that the provisions on personal data are observed as outlined below.
    
2. The winner must immediately declare any objection to the publication of their details during their communication with the Organizer. The publication of the winner's details is deemed necessary by the Organizer for transparency purposes and is stipulated in the terms of each Contest, thus based on the legitimate interest of the Organizer to ensure the contest's reliability. In any case, the winner is entitled to declare that they do not wish their details to be published, but in this case, the Organizer may not award the prizes.
    
3. Additionally, the winner will be required to show identification to verify their identity when collecting the Prize. Any photo taken during the Prize collection will only occur if the winner provides explicit written consent.
    

6. Personal Data

1. The Organizer, as Data Controller, will maintain participants' details in a database, using automated or non-automated means, for the purpose of conducting the Contest.
    
2. Interested parties can obtain information about the Organizer's policy on personal data protection in Appendix of these terms and at the website (read them here).
    
3. Support Provision: For any request related to participation in the Promotional Activity, users can contact the Organizer using the following contact details: Reference to "Opaponline.gr Welcome Contest" by calling the OPAP Call Center at 18280.
    
4. Withdrawal of Announcement - Amendment of Terms – Liability: The Organizer reserves the right to withdraw this Promotional Activity at any time at its sole discretion, in whole or in part, or to modify these terms (including, but not limited to, the duration of the Contest). The Organizer is not liable for any direct or indirect damages, expenses, and costs that may arise from any interruption, malfunction, or delay, or any other reason related to participation in the Promotional Activity. The Organizer also bears no liability, criminal or civil, to any Participant or third party, for any accident or damage, bodily or material, directly or indirectly related to their participation this Promotional Activity or any other cause.
    
5. Trademarks - Intellectual Property: Participants do not have, nor do they acquire, any rights to the trademarks, names, signs, emblems, and other distinctive features of the Organizer.
    
6. Applicable Law – Jurisdiction: These terms and all kinds of contractual and non-contractual relations arising from their application are governed by Greek law for all Participants. Any dispute relating this Promotional Activity that may arise in the future is subject to the exclusive jurisdiction of the Courts of Athens, even for non-permanent residents of Greece.

• The Participant declares that they have fully understood all the Detailed Terms of the Program, which they accept unconditionally in their entirety.
• The Participant declares that they have no claim, existing and/or future, against the Organizer and the Companies and their officers, employees, and assistants concerning this Promotional Activity, the application of the terms, the publication process & use of photos, their selection, provided they have declared that they wish their details to be published, or any other cause directly or indirectly related to this Promotional Activity.
   

7. Publicity: These terms will be posted throughout the duration of this Promotional Activity on the pages maintained by the Organizer on the opaponline.opap.gr website & the Opaponline App.
    
8. Along with all the above, the Terms and Conditions of opaponline.gr also apply (read them here).

APPENDIX

1. Personal Data Protection Information in the context of the Opaponline.gr Welcome Contest

Respect for privacy and the protection of the personal data of the Contest Winners is of particular importance to OPAP Group companies. OPAP S.A., (hereinafter "Organizer"), as Data Controller, processes the personal data provided voluntarily by the winners of the Contest, in compliance with the Regulation (EU) 2016/679, as well as the applicable Greek legislation on personal data protection (Law 4624/2019).

2. Data Collected and Processed

The Organizer collects the full name/username of the Online account, date of birth, residential address, ID card or Passport, mobile phone number, and valid email of participants if required by the nature of the contest. Additionally, photos or other audiovisual material may be collected from the awarding of Prizes or the participation of winners in OPAP events.

3. Purposes and Basis of Processing

The collection and processing of the winners' personal data is carried out by the Organizer's authorized employees. This data is provided for the purpose of conducting and promoting the Contest, including notifying the winners and awarding their Prize.

1. According to the Contest Participation Terms, the Organizer reserves the right to announce the winners' details on any of its channels (internet, mobile applications, third-party websites, Social Media, YouTube, etc.), as well as on the internet, television, or cinema for as long and wherever deemed necessary by the Organizer, via a Press Release in the Media or social media (Facebook, Instagram, and YouTube), provided that the provisions on personal data are observed.
    
2. The winner must immediately declare any objection to the publication of their details during their communication with the Organizer. The publication of the winner's details is deemed necessary by the Organizer for transparency purposes and is stipulated in the terms of each contest, thus based on the legitimate interest of the Organizer to ensure the contest's reliability. In any case, the winner is entitled to declare that they do not wish their details to be published, but in this case, the Organizer may not award the prizes.
    
3. Additionally, the winner will be required to show identification to verify their identity when collecting the prize. Any photo taken during the prize collection will only occur if the winner provides explicit written consent.

4. Recipients
   The processing of winners' personal data is carried out by the Organizer's authorized employees. The personal data of the winners may be transferred, if necessary, to the authorized employees of the cooperating Advertising Company, if provided in the Contest terms.
    
5. Retention Period
   Participants' personal data will be retained by OPAP for the duration of the Contest and, in the case of winners, for the time required to deliver the prize and, in any case, for a period not exceeding two (2) years after the Participant's registration, unless deletion is requested earlier or if required for compliance with a legal obligation or pursuit of OPAP's legitimate interest.
    
6. Contest Participants' Rights
   Participants have the right to access, i.e., to be informed, upon request, whether their personal data are being processed and to receive further information regarding the processing. They also have the right to request the correction of any inaccurate personal data or the completion of incomplete data, and if the conditions of the Law are met, to exercise the right to deletion, the right to restrict processing, the right to data portability, and the right to object to the processing. Participants are entitled to exercise their rights by sending a request to OPAP Group's Data Protection Officer, as detailed below.
   
   
7. Contact Information
   For any request related to their data processing, as well as if it is found that the terms regarding personal data are not met, winners can contact the OPAP Group's Data Protection Officer using the following contact details: Website: www.opap.gr/gdpr | Postal address: 112 Athinon Avenue, 10442 Athens | Telephone: +30 210 5798888 | Email: dpo@opap.gr

If winners believe that their request has not been satisfactorily addressed and their personal data protection is compromised in any way, they can file a complaint through a special web portal to the Hellenic Data Protection Authority (Athens, 1-3 Kifisias Avenue, PC 115 23 | Tel: +30 210 6475600). Detailed complaint submission instructions are provided on the Authority's website.

Now in opaponline.gr with your registration you can enter our new €10.000 contest*!

To join, the steps are simple:

1. Register in opaponline.gr ,

2. Complete your account verification (see here),

3. And you have automatically joined the contest*.

Opaponline.gr: A world of jackpots, game draws and endless fun!

Terms & Conditions

WELCOME CONTEST “OPAPONLINE.GR”

1. Subject and Duration of the Promotional Activity

1. The company under the name "Organization of Football Prognostics (OPAP) S.A." headquartered in Athens, 112 Athinon Avenue, hereinafter referred to as the “Organizer”, organizes a promotional activity under the name "Opaponline.gr Welcome Contest" (hereinafter also referred to as "the Promotional Activity" or "the Contest" or "the Program").

2. The Promotional Activity begins on Monday, 8^th July 2024 at 00:01, and ends on Sunday 28^th July 2024 at 23:59. The Organizer reserves the right to limit or extend the duration, by amending these terms. Any such amendment of the terms will automatically take effect upon their publication on the website opaponline.opap.gr.
    
3. The Promotional Activity will take the form of a lottery draw, which will take place at the offices of OPAP S.A., 112 Athinon Avenue, on Monday, 29^th July 2024 at 16:00. From this draw, one (1) winner and five (5) runners-up will be selected. The result of the draw is final and irrevocable.

4. The prize of the Promotional Activity, hereinafter "the Prize," will be a cash amount of ten thousand euros (€10,000) (hereinafter "the Cash Prize" or "the Prize"), which will be awarded to a single winner, before taxes. Within this context, one (1) winner and five (5) runners-up will be selected. The Cash Prize is subject to legal withholding in accordance with the applicable tax laws.

2. Conditions of Participation

1. The Promotional Activity is exclusively valid for new users of opaponline.gr, aged 21 and over, who:

• Register via opaponline.opap.gr or via the Opaponline App by Sunday, 28^th of July 2024 at 23:59,
• Have completed the account verification process by Sunday, 28^th of July 2024 at 23:59 (verification here).

2. Each new user is entitled to one (1) free entry once they complete all necessary steps without the need to deposit, withdraw or be involved in any of the Opaponline.gr games.

3. For the registration process, the following information will be required:

• Full Name
• Date of Birth
• Residential Address
• ID card or passport number
• Mobile phone number
• Valid email address

Upon entering the details above, the new user will receive an email with their personal account activation link.

4. Participation in the Promotional Activity requires internet access with participants' own technical means. The OPAP company assumes no obligation regarding the provision, facilitation of internet access, or any assistance to any interested party. Access to the promotional website is only permitted under the terms of the relevant server and the technical and other conditions and specifications. Furthermore, the Organizer is not responsible for any charges incurred by participants-users during the download of the application or for any inability to access or download the application for any reason. Participants unreservedly accept the participation terms posted on the website www.opaponline.opap.gr and consequently waive any related claims against OPAP S.A. for the above reason.
    
5. In the event of a translation of the terms into English, the Greek version prevails.

3. Right to Participate

1. The right to participate in the Promotional Activity is exclusively and only for any natural person over 21 years old who permanently and legally resides in Greece and has followed the steps described in section 2a). Excluded from the Promotional Activity are:
   • Employees of the Organizer, Partners, and their subsidiaries or affiliated companies,
   • Spouses and first (a’) and second (b’) degree relatives of all the above persons.

2. Participation in the Contest implies unconditional acceptance of these terms and conditions. Participants can withdraw from the Promotional Activity by calling the company's customer service at 18280 (Mon – Fri 09:00 – 01:00) within 48 hours from the account verification and in case of holidays on the next business day.

3. The Organizer may exclude from the Promotional Activity, at any stage of its conduct, individuals who have used (or attempted to use) unfair means regarding their participation or violated any term of the present document. Unfair means include, but are not limited to, collaboration with other individuals, the use of devices, arrangements, computers, and/or software to facilitate automated or multiple entries without human intervention, behavior that falls under the provisions of legislation on money laundering and terrorist financing, violation of the provisions of current legislation on the gambling market, etc.

4. Notification of Winners and Awarding of Prize

1. The winner will be notified within four (4) business days from the day of the draw, either by phone or via email, based on the contact information provided during registration. If the winner cannot be found or does not respond after three (3) attempts by the Organizer or does not accept the Prize within 24 hours of successful contact, they forfeit the right to the Prize, and the first runner-up will be contacted in the same manner as described above. If the first runner-up cannot be found or does not respond after three (3) attempts at contact or does not accept the Prize within 24 hours of successful contact, they forfeit the right to the Prize, and the second runner-up will be contacted, and so on.
    
2. The winner must sign a Prize acceptance declaration; otherwise, the awarding of the Prize will be canceled.
    
3. The winners of the Contest do not have the right to designate a substitute person for the acceptance/receipt of the Prize, nor to request its exchange for other substitute items.
    
4. The prize is awarded to the winner after deducting any applicable taxes and other legal withholdings.

5. The prize will be credited to the electronic wallet of the winner’s account at opaponline.gr. The prize will be redeemable.

5. Public Announcement of Winners

1. The Organizer reserves the right to announce the winners' details on any of its channels (internet, mobile applications, third-party websites, Social Media, YouTube, etc.), as well as on the internet, television, or cinema for as long and wherever deemed necessary by the Organizer, via a Press Release in the Media or social media (Facebook, Instagram, and YouTube), provided that the provisions on personal data are observed as outlined below.
    
2. The winner must immediately declare any objection to the publication of their details during their communication with the Organizer. The publication of the winner's details is deemed necessary by the Organizer for transparency purposes and is stipulated in the terms of each Contest, thus based on the legitimate interest of the Organizer to ensure the contest's reliability. In any case, the winner is entitled to declare that they do not wish their details to be published, but in this case, the Organizer may not award the prizes.
    
3. Additionally, the winner will be required to show identification to verify their identity when collecting the Prize. Any photo taken during the Prize collection will only occur if the winner provides explicit written consent.
    

6. Personal Data

1. The Organizer, as Data Controller, will maintain participants' details in a database, using automated or non-automated means, for the purpose of conducting the Contest.
    
2. Interested parties can obtain information about the Organizer's policy on personal data protection in Appendix of these terms and at the website (read them here).
    
3. Support Provision: For any request related to participation in the Promotional Activity, users can contact the Organizer using the following contact details: Reference to "Opaponline.gr Welcome Contest" by calling the OPAP Call Center at 18280.
    
4. Withdrawal of Announcement - Amendment of Terms – Liability: The Organizer reserves the right to withdraw this Promotional Activity at any time at its sole discretion, in whole or in part, or to modify these terms (including, but not limited to, the duration of the Contest). The Organizer is not liable for any direct or indirect damages, expenses, and costs that may arise from any interruption, malfunction, or delay, or any other reason related to participation in the Promotional Activity. The Organizer also bears no liability, criminal or civil, to any Participant or third party, for any accident or damage, bodily or material, directly or indirectly related to their participation this Promotional Activity or any other cause.
    
5. Trademarks - Intellectual Property: Participants do not have, nor do they acquire, any rights to the trademarks, names, signs, emblems, and other distinctive features of the Organizer.
    
6. Applicable Law – Jurisdiction: These terms and all kinds of contractual and non-contractual relations arising from their application are governed by Greek law for all Participants. Any dispute relating this Promotional Activity that may arise in the future is subject to the exclusive jurisdiction of the Courts of Athens, even for non-permanent residents of Greece.

• The Participant declares that they have fully understood all the Detailed Terms of the Program, which they accept unconditionally in their entirety.
• The Participant declares that they have no claim, existing and/or future, against the Organizer and the Companies and their officers, employees, and assistants concerning this Promotional Activity, the application of the terms, the publication process & use of photos, their selection, provided they have declared that they wish their details to be published, or any other cause directly or indirectly related to this Promotional Activity.
   

7. Publicity: These terms will be posted throughout the duration of this Promotional Activity on the pages maintained by the Organizer on the opaponline.opap.gr website & the Opaponline App.
    
8. Along with all the above, the Terms and Conditions of opaponline.gr also apply (read them here).

APPENDIX

1. Personal Data Protection Information in the context of the Opaponline.gr Welcome Contest

Respect for privacy and the protection of the personal data of the Contest Winners is of particular importance to OPAP Group companies. OPAP S.A., (hereinafter "Organizer"), as Data Controller, processes the personal data provided voluntarily by the winners of the Contest, in compliance with the Regulation (EU) 2016/679, as well as the applicable Greek legislation on personal data protection (Law 4624/2019).

2. Data Collected and Processed

The Organizer collects the full name/username of the Online account, date of birth, residential address, ID card or Passport, mobile phone number, and valid email of participants if required by the nature of the contest. Additionally, photos or other audiovisual material may be collected from the awarding of Prizes or the participation of winners in OPAP events.

3. Purposes and Basis of Processing

The collection and processing of the winners' personal data is carried out by the Organizer's authorized employees. This data is provided for the purpose of conducting and promoting the Contest, including notifying the winners and awarding their Prize.

1. According to the Contest Participation Terms, the Organizer reserves the right to announce the winners' details on any of its channels (internet, mobile applications, third-party websites, Social Media, YouTube, etc.), as well as on the internet, television, or cinema for as long and wherever deemed necessary by the Organizer, via a Press Release in the Media or social media (Facebook, Instagram, and YouTube), provided that the provisions on personal data are observed.
    
2. The winner must immediately declare any objection to the publication of their details during their communication with the Organizer. The publication of the winner's details is deemed necessary by the Organizer for transparency purposes and is stipulated in the terms of each contest, thus based on the legitimate interest of the Organizer to ensure the contest's reliability. In any case, the winner is entitled to declare that they do not wish their details to be published, but in this case, the Organizer may not award the prizes.
    
3. Additionally, the winner will be required to show identification to verify their identity when collecting the prize. Any photo taken during the prize collection will only occur if the winner provides explicit written consent.

4. Recipients
   The processing of winners' personal data is carried out by the Organizer's authorized employees. The personal data of the winners may be transferred, if necessary, to the authorized employees of the cooperating Advertising Company, if provided in the Contest terms.
    
5. Retention Period
   Participants' personal data will be retained by OPAP for the duration of the Contest and, in the case of winners, for the time required to deliver the prize and, in any case, for a period not exceeding two (2) years after the Participant's registration, unless deletion is requested earlier or if required for compliance with a legal obligation or pursuit of OPAP's legitimate interest.
    
6. Contest Participants' Rights
   Participants have the right to access, i.e., to be informed, upon request, whether their personal data are being processed and to receive further information regarding the processing. They also have the right to request the correction of any inaccurate personal data or the completion of incomplete data, and if the conditions of the Law are met, to exercise the right to deletion, the right to restrict processing, the right to data portability, and the right to object to the processing. Participants are entitled to exercise their rights by sending a request to OPAP Group's Data Protection Officer, as detailed below.
   
   
7. Contact Information
   For any request related to their data processing, as well as if it is found that the terms regarding personal data are not met, winners can contact the OPAP Group's Data Protection Officer using the following contact details: Website: www.opap.gr/gdpr | Postal address: 112 Athinon Avenue, 10442 Athens | Telephone: +30 210 5798888 | Email: dpo@opap.gr

If winners believe that their request has not been satisfactorily addressed and their personal data protection is compromised in any way, they can file a complaint through a special web portal to the Hellenic Data Protection Authority (Athens, 1-3 Kifisias Avenue, PC 115 23 | Tel: +30 210 6475600). Detailed complaint submission instructions are provided on the Authority's website.